About Us

Avid Pays Customer Service advised us to get a pin pad for ease of use and additional savings. It has worked out great for us!.
 
 
 
 

What we enjoy most about doing business with Avid Pays is the ease of reporting – we simply match our batch reports with our monthly statements. This alone has literally saved us hours and hours of valuable time when reconciling our accounts.
 
 

I always receive attentive, personal service from Avid Pays. I never have to wade through long, human-less menu prompts, and that’s great. I’m busy running a business, and it means a lot to me that my merchant service provider understands what I need.
 
 

Avid Pays Customer Service is very reliable; they go out of their way to be helpful. They’re always understanding, and a team member who understands the problem is always there for me when I call.
 
 
 

I ordered the wrong credit card processing machine and did not realize my error until less than 48 hours before opening day in my new boutique. Avid Pays Service Team resolved the problem quickly, personally insuring that the correct machine would arrive prior to my opening, and it did…
 

I had a lot of questions when it came time to set up my new account…they were all answered quickly and candidly, making the whole process a walk in the park. Any follow-ups and phone calls from the Avid Service Specialists are returned in a timely manner.
 
 

Our Avid Pays sales representative was honest and up front at the onset. He explained everything and made me feel comfortable signing right away. Avid Pays is readily available and efficient in servicing my account – thanks to the Avid team!
 
 

It was such a pleasure to reach a live person after one call prompt…it made me feel more valued as an Avid Pays client. Two of the Avid Service Specialists were so helpful that I wanted to let you know. I was impressed with their professionalism & knowledge, and my requests were handled quickly and competently.